Terms & Conditions
These Terms and Conditions apply to your use of this website. Please ensure you read and agree to our company's Terms and Conditions. By accessing this website, you have agreed to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions, you may not use or access this website. If there is anything you do not understand please feel free to email any enquiry to us at firstname.lastname@example.org. Scuba Marine Products Pty Ltd gives no authority (whether implied or expressed) to link to, or frame any of the content which appears on our website, or to use a representation of the Company’s trademarks or logos as a link button without the express agreement of the management of Scuba Marine Products Pty Ltd.
Security & Fraud Prevention
At the time of placing an order with us we will log your IP address and time of order. Should we be exposed to any potential fraudulent or criminal acts then this data will be passed on to the relevant authorities for further investigation. At Scuba Marine Products Pty Ltd we treat our, and our customer’s security and privacy with the utmost respect and will use the full extent of the law to protect this. We may conduct additional checks on the cardholder to verify name, telephone number and address for orders placed with payment via a Credit Card. We may also request further identification should we not be able to verify customer details and reserve the right to cancel an order if we feel it may in anyway be fraudulent.
Our website design team work hard to ensure that our site is always accurate. Scuba Marine Products Pty Ltd reserves the right to correct any errors or inaccuracies or omissions and to change or update information at any time without prior notice. Please do not hesitate to email email@example.com. to confirm any details contained on the website. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or product information received from our suppliers, or from an unauthorised user altering the content of our website, Scuba Marine Products Pty Ltd reserves the right to refuse or cancel any order placed for such products.
All items displayed on our website are subject to availability and whilst we attempt to ensure each item on our website is available, there may be some items that may be out of stock due to delays and supply issues. If any product ordered is out of stock we will notify you within 3 working days of your order being placed. We will advise you of the likely delay and keep you fully informed of the estimated delivery date. We will endeavour to update our website of any items that may be out of stock for a period of time.
All prices listed on our website are inclusive of GST.
After your order has been placed a member of our Customer Services Team may call to confirm your order details and delivery information. Alternatively, you may receive an email requesting further information from our Accounts Department. We do this to ensure both our customers’ and ourselves are protected from any fraudulent credit card activity and that any orders being placed on our website are intended for the customer placing the order. We hope this adds confidence to your online shopping experience and if you have any enquiries regarding this please feel free to contact us.
On our website we accept payment for transactions via Bank Transfer, Direct Deposit, Paypal, Mastercard and Visa. For Internet Bank Transfers and Direct Deposit transactions please note your Order Number as the Payment Reference Number when completing your banking transaction.
Credit Card payments will only be processed when your goods are in stock. Please ensure that all credit card particulars provided in your shopping cart are correct and accurate as incorrect details may result in a delay in the shipping of your goods.
We send all our parcels Australia wide either by courier or via Auspost. Please note that all parcels must be signed for to receive goods. Should you not be available to sign for these items then a card will be left providing further details of where you may collect the goods. Arranging for second or subsequent deliveries with the courier will incur re-delivery fees that you are solely liable for. If you are unsure if you will be available for receipt of an item at time of delivery it is recommended that you have your order delivered to your workplace for example to enable your goods to be received promptly. Please allow 3-7 working days for delivery of your item. All our orders are insured for the value of the contents and if your order is lost, stolen or damaged we will ship a replacement order upon completion of necessary investigations into the original order. These investigations may take up to a period of two weeks from when initial notification from the customer is received by Scuba Marine Products Pty Ltd. Scuba Marine Products Pty Ltd is not responsible for the estimated delivery time and will not be held liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise due to delivery issues.
Pick up is available for local customers - please call or email to arrange a suitable date and time.
Please refer to the Warranty section in the 'Scuba Marine Products Pty Ltd' menu for full details of our Warranty terms and conditions.
We do not normally offer a refund if you make a incorrect choice, or just don't like the product purchased. You may request a refund, if goods purchased from Scuba Marine Products Pty Ltd are no longer available for sale or if goods have been mis-advertised. Alternatively, a Store Credit may be offered at our discretion. Should Scuba Marine Products Pty Ltd offer a refund these can take up to a maximum of 10 days to be processed, and no postage will be refunded on any returned goods. All refunds / returns may also be liable for a re-stocking fee to cover costs/expenses incurred before and after a sale.
Scuba Marine Products Pty Ltd reserves the right to change, amend or omit the site within the Worldwide Web at our discretion at any time. We also reserve the right to change, correct or update information and to correct any errors, omissions or inaccuracies at any time without prior notice. Scuba Marine Products Pty Ltd will not be held liable for any loss of income, loss of profits, loss of contracts, or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.